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開始 › サポートセンター

Without a registered order

Retrieve login data Change personal data Same product, different prices Delivery times Delivery cost Voucher conditions

Order placed

Change personal data Change one product Tracking an order Order/shipment claim Cancel my order

Order received

Product without cellophane (blister) Get the bill Received A Different Design I did not receive the samples How to proceed if a product is missing in the package received? Request a return Order/shipment claim

他に質問はありますか？

How do I sign up at Perfume's Club?

Retrieve login data

Does it have any cost to be a member of Perfume's Club?

How can I unsubscribe?

Is it safe to purchase at Perfume's Club?

Do I have to be a PayPal user to pay?

Is Perfume's Club able to request additional documentation to support my payment?

Why has my order been cancelled?

I have been charged more than once for the amount of my order

Can I change the payment method?

Which payment methods can I use?

Same product, different prices

Product without cellophane (blister)

Received A Different Design

How to search for a product?

Are all original products?

Why are the prices so great?

Why does the same product have two different images?

Where is the merchandise purchased?

You don't have the product I need, how do I know when you'll have it?

I received a different product than the one I had bought; how do I claim it?

Product without cellophane (blister)

I did not receive the samples

How to place an order?

Products aren't being added to the cart

Do I have to be a PayPal user to pay?

Is Perfume's Club able to request additional documentation to support my payment?

Do I have a discount on my first order?

Tracking an order

I have not received confirmation of my order

I have been charged more than once for the amount of my order

Can I change the payment method?

SPRING - Ecological Transport

Request a return

Do I have a discount on my first order?

I just have signed up and I didn't get the voucher, what should I do?

How do I know my available vouchers?

Can I use multiple discount vouchers for the same order?

The discount voucher has not been applied to my order.

The discount bonus does not work

I am an influencer and I would like to collaborate with Perfume's Club

SPRING - Ecological Transport

Change personal data

Change one product

Why has my order been cancelled?

The discount voucher has not been applied to my order.

Tracking an order

How much time will it take to receive my order?

My order has a delivery incidence. How do I solve it?

Can I know when my order is delivered?

I'm not going to be at home. Can my order be delivered to someone else?

My order appears as delivered, but I don't have it

I have been informed that I will receive my order today. It hasn't been delivered to me.

I have not received confirmation of my order

SPRING - Ecological Transport

Order/shipment claim

Can I pick up the order from the delivery company?

Product without cellophane (blister)

I did not receive the samples

How are the products returned?

How and when will I receive the refund?

How to proceed if I have received a product in poor condition?

I received a different product than the one I had bought; how do I claim it?

Request a return

Order/shipment claim

I did not receive the samples

How to proceed if a product is missing in the package received?

Order/shipment claim

Is the delivery note or a bill included in the package?

How can I change the data of my order bill?

How do I get a VAT refund? (TAX FREE)

連絡先

ニュースレターに登録すると、抽選で600円*が当たる

私はデータの処理を承認して、関連する製品のオファーやニュースを受け取ります。 *バウチャーは新規クライアントにのみ有効であり、最低額€49 $ 1,300の注文で使用できます。オファーには適用されず、累積的でもありません。

ファイルの責任：Beauty Luxe Distributions SLU。目的：署名者に自社の製品とサービスに関する情報を送信する。正当化：同意。受信者：データは第三者に送信されません。権利：データへのアクセス、修正、削除、およびその他の権利。詳細については、 プライバシーポリシーをご覧ください。

© Perfume's Club 2009-2025 |すべての権利予約| NIF ESB57818197 Beauty Luxe Distributions SLUの登録商標|バレアレス諸島|

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